Privacy Policy

Website privacy

Ptron.in (B2B portal of Palred Retail Private Limited, Hong Kong) is committed to ensuring that your privacy is protected. We assure you that we ask you information by which you can be identified when using this website and in accordance with this privacy statement.
Ptron.in may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.

By visiting this Website you agree to be bound by the terms and conditions of this Privacy Policy.

By mere use of the Website, you expressly consent to our use and disclosure of your personal information in accordance with this Privacy Policy. This Privacy Policy is incorporated into and subject to the Terms of Use.
We use your information in handling your orders, delivering products and processing payments, communicating with you about orders, products and promotional offers with respect to our website, update our records and generally maintain your accounts with us, display content and recommend products that might be of interest to you. This allows us to provide services and features that most likely meet your needs, and to customize our Website to make your experience safer and easier. More importantly, while doing so we collect personal information from you that we consider necessary for achieving this purpose.
The types of Information we gather include:
  • Information you give us when you search for a product; place an order through Ptron.in, provide information in your account or your profile, communicate with us by phone, e-mail, or otherwise and provide us such information as your name, address, and phone numbers, people to whom purchases have been shipped, including addresses and phone number; reviews and e-mails to us or any other information you provide us by visiting our website or give us in any other way. Once you give us your personal information, you are not anonymous to us.
  • Where possible, we indicate which fields are optional and you are given an option not to provide such information.
  • We use "cookies," and we obtain certain types of information when your Web browser accesses Ptron.in or advertisements and other content served by or on behalf of Ptron.in on other Web sites. We may automatically track certain information about you based upon your behaviour and also IP address from which you accessed Ptron.in.
  • we receive from other sources including updated delivery and address information from our carriers or other third parties, which we use to correct our records and deliver your next purchase account information, purchase or redemption information, and credit history information from credit bureaus, which we use to help prevent and detect fraud and to offer certain credit or financial services to some customers/dealers.

How we use cookies

A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
We use traffic log cookies to identify which pages are being used. This helps us analyse data about webpage traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
If you choose to post messages on our tech talk or other message areas or leave feedback, we will collect that information you provide to us. We retain this information as necessary to resolve disputes, provide customer support and troubleshoot problems as permitted by law.
If you send us personal correspondence, such as emails or letters, or if other users or third parties send us correspondence about your activities or postings on the Website, we may collect such information into a file specific to you.
We collect personally identifiable information (email address, name, phone number etc.) from you when you register as a Dealer with us. While you can browse some sections of our Website without being a registered member, certain activities (such as placing an order) do require registration. We do use your contact information to send you offers based on your previous orders and your interests.

Controlling your personal information

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information.
You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please email us.
If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible. We will promptly correct any information found to be incorrect.

Sharing of personal information

Information about our customers/dealers is an important part of our business, and we are not in the business of selling it to others. We share customer information only as described below:
We employ other companies and individuals to perform functions on our behalf. Examples include fulfilling orders, delivering packages, sending postal mail and e-mail, IVR's, processing credit card payments, and providing customer service. They have access to personal information needed to perform their functions, but may not use it for other purposes.
Sometimes we send offers to selected groups of Ptron.in customers/dealers. If you do not want to receive such offers, you may please write to us.
We and our affiliates will share/sell some or all of your personal information with another business entity should we (or our assets) plan to merge with, or be acquired by that business entity, or re-organization, amalgamation, restructuring of the business. Should such a transaction occur that other business entity (or the new combined entity) will be required to follow this privacy policy with respect to your personal information? Also, in the unlikely event that Ptron.in, or substantially all of its assets are acquired, customer information will, of course, be one of the transferred assets.
We may disclose personal information if required to do so by law or in the good faith belief that such disclosure is reasonably necessary to respond to court orders, or other legal process or others in the good faith belief that such disclosure is reasonably necessary to enforce our Terms or Privacy Policy. This includes exchanging information with other companies and organizations for fraud protection and credit risk reduction. Obviously, however, this does not include selling, renting, sharing, or otherwise disclosing personally identifiable information from customers/dealers for commercial purposes in violation of the commitments set forth in this Privacy Notice.
Other than as set out above, you will receive notice when information about you might go to third parties, and you will have an opportunity to choose not to share the information.
We do not ask for your credit or debit card information when placing orders.
It is important for you to protect against unauthorised access to your password and to your computer. Be sure to sign off when you finish using a shared computer.

Your Consent

By using the Website and/ or by providing your information, you consent to the collection and use of the information you disclose on the Website in accordance with this Privacy Policy, including but not limited to your consent for sharing your information as per this privacy policy.

Reach us at

If there are any questions regarding this privacy policy you may contact us using the information below:
Palred Retail Private Limited.
Plot No. 2, 8-2-703/2/B
Road Number 12, Banjara Hills
Hyderabad, Telangana - 500034.
Tel: 040 - 67138879

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